Everything looks blue. PLEASE HELP :)

from Stardock Forums

Hi Guys,

 

Please don't think I am moaning at this game as I think it is amazing.

 

However, the in-game graphics are covered by a blue 'filter'. I have noticed that this only happens when the map is set to exposed rather than hidden. Because of this, the benchmark is also blue.... I have tried all GFX settings I can think of, but have had no luck :(

 

I have:

An Intel i7 3930K 6-Core

32GB RAM

GTX 980Ti (this also happened on my 660 Ti)

 

So My PC shouldn't be struggling with this.


Has anyone else seen/fixed this issue?

 

Cheers in advance!

37,613 views 13 replies
Reply #1 from AshesoftheSingularity Forums Top

I haven't seen this issue personally (I have a 980ti as well). Have you tried updating your drivers? Or if you updated recently, have you tried rolling back to an older driver?

Reply #2 from AshesoftheSingularity Forums Top

I have the same issue, it is NOT a driver issue.  Can confirm :)

Siege of Centauri
Reply #3 from Stardock Forums Top

I just upgraded to a 980Ti today, so it came with the latest driver. I tried different versions on my 660Ti tho :/

Reply #4 from AshesoftheSingularity Forums Top

I am also running the latest driver on my 780M on Windows 10. I am having the same issue with a blue tint appearing over everything during the benchmark. However, I found this only happens when running the DX12 build. Running the other DX version (not sure what it is) looks fine.

 

Edit: So i got DX12 to go non-blue by setting the preset to low. Alternatively, I also got the non-DX12 build to display properly on most settings, but has the blue issue on certain others. So...having a tough time pinpointing the cause other than it seems to be more prevalent in DX12.

 

Edit2: So...just ran a benchmark in the non-DX12 build and there was an obnoxious PINK tint on the screen this time. I backed out of the benchmark, didn't change anything, and ran it again, and it displayed fine. So far it appears to be almost completely random.

Reply #5 from AshesoftheSingularity Forums Top

I have this same issue. When I exit to main menu then enter into a new game it fixes the issue for me however sometimes it takes a couple of tries to fix. 

I am using DX12 980ti

Reply #6 from Stardock Forums Top

I'd suggest starting a support ticket so it can be looked at further.

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe
This is a tool that we use to gather relevant log files and basic information about your computer.

Attach the above requested files to a ticket placed here:
https://esupport.stardock.com/index.php?/Tickets/Submit

Reply #7 from AshesoftheSingularity Forums Top

Try turning off MSAA in graphics options.  Please let us know if that works.

+1 Loading…
Reply #8 from AshesoftheSingularity Forums Top

Quoting Mered4, reply 2

I have the same issue, it is NOT a driver issue.  Can confirm :)
End of Mered4's quote

 

+1 i have same problem was think was just me .

Reply #9 from AshesoftheSingularity Forums Top

see my response.

Reply #10 from AshesoftheSingularity Forums Top

Quoting Frogboy, reply 9

see my response.
End of Frogboy's quote
It seems to have worked.  I'll let you know if anything changes.

Reply #11 from Stardock Forums Top

Hi,

 

Thank you all for responding.

 

I can confirm that turning off MSAA has resolved this (sure I tried before..)

 

Is this something that will be fixed with updates or is it something my end?

 

Cheers

Mike

Reply #12 from GalCiv3 Forums Top

We are still exploring this.

Can you post your DXDiag (type DXDiag) so we can look at your video card settings?