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Multianna
Multianna
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[FIXED]Bug - Display problem on 4k monitor

February 25, 2016 3:28:48 PM from Ashes of the Singularity ForumsAshes of the Singularity Forums

Hey

 

I have a problem with the game only showing 25% on the top left side of the screen. (picture added)

Also the UI and text are very small, almost unreadable.

 

Drivers are updated to 361.91 and there is no change on normal run or dx12 run.

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Multianna
Multianna
Join Date 10/2006
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Reply #1 February 25, 2016 3:31:08 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

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Multianna
sdrohan
Join Date 10/2012
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Reply #2 February 25, 2016 3:37:07 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I had seen this, but quitting the game and restarting resolved it when I did. I gather that does not work for you?

If not, does any variation of resolution alter it?

I would like to also get the results of this tool sent to support@stardock.com

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

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Multianna
Multianna
Join Date 10/2006
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Reply #3 February 25, 2016 3:47:43 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Restart or changing the resolution does not fix it.

 

Log file sent as requested.

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Multianna
Multianna
Join Date 10/2006
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Reply #4 February 25, 2016 4:50:54 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

This is abit strange.

 

Did window mode on 1440p and it filled out the window.

But when i went back to 2160p on fullscreen and now it looks like this where it fills out more but still contains alot of blacked-out area.

 

 

 

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Multianna
goodgimp
Join Date 12/2003
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Reply #5 February 25, 2016 7:12:16 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I have the exact same problem on a 1440p, FWIW. I tried blowing out the settings file and everything, but the game just displays in the top left corner. I can't change Resolution, it's stuck at "Default" no matter if I'm Fullscreen or not. 

 

EDIT: Manually changing the resolution in the settings file to my screen's native resolution (2560x1440) worked.

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Multianna
Multianna
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Reply #6 February 26, 2016 2:56:47 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Thank you, yea manually changing the resolution in the settings file fixed it, which is 3840x2160

 

But now i got the problem of UI and TEXT not scaling right. Atm it is so small i cant read it.

Many games does not scale well on 4k, while others do.

 

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obiwantoby
Join Date 12/2013
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Reply #7 February 26, 2016 10:34:06 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Same issue here. Indeed editing the .ini file has fixed it.

 Do you find the UI scaling to be a bit small at 4k? This isn't necessarily a bug as much as it is a suggestion.

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Multianna
Multianna
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Reply #8 February 26, 2016 11:23:27 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Want to add, after doing a windows 10 reinstall the issue where the same.

The default value it writes in the settings file is 2194,1234 when it should be 3840x2160.

 

Quoting obiwantoby,
reply 7

Same issue here. Indeed editing the .ini file has fixed it.

 Do you find the UI scaling to be a bit small at 4k? This isn't necessarily a bug as much as it is a suggestion.

 

Well i can live with the UI scaling tbh, but the text seems to follow the UI scaling, and is completely unreadable at normal viewing distance.

Why i would consider it as a "bug" since its vital to learn the game.

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obiwantoby
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Reply #9 February 26, 2016 1:20:14 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I agree, is this the best place to report such things? Text absolutely has to scale larger at 4k.

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Multianna
Multianna
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Reply #10 February 26, 2016 3:36:11 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I would expect this to be the place, atleast it used to be when they made Sins with Ironclad.

sdRohan is dev no?

 

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Multianna
Island Dog
Join Date 06/2003
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Reply #11 February 26, 2016 6:12:22 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

We just put out a hotfix that should address the 4K issue. Please update and let us know.

https://forums.ashesofthesingularity.com/475678/

 

 

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Multianna
Multianna
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Reply #12 February 26, 2016 6:46:51 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Thank you, both the resolution and scaling problems are fixed.

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Multianna
Coane
Join Date 02/2016
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Reply #13 February 27, 2016 6:40:55 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I have a 3440x1440 monitor and UI scaling is still very small and hard to read even after hotfix.  Any suggestions?

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Multianna
Multianna
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Reply #14 February 27, 2016 7:42:34 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Did you notice the UI slider can go up to 150% now?

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