Home | Recent Posts New Topic
Xorez
Join Date 05/2013
0

Crash on startup

#JPM-226-28920

February 24, 2017 11:46:13 AM from Ashes of the Singularity ForumsAshes of the Singularity Forums

Hello,

just bought this game about 4 hours ago and it just won't start. Can someone please have a look at the submitted ticket? #JPM-226-28920

Thanks

Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
Island Dog
Join Date 06/2003
+930
Reply #1 February 24, 2017 11:50:43 AM
from Stardock ForumsStardock Forums

Thanks for submitting a ticket. In the meantime I'd also suggest going through the troubleshooting guide.

http://esupport.stardock.com/index.php?/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting

 

Reason for Karma (Optional)
Successfully updated karma reason!
Xorez
Join Date 05/2013
0
Reply #2 February 24, 2017 11:52:02 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I spend the last hours going through that guide and reading the forums.

Reason for Karma (Optional)
Successfully updated karma reason!
BadVoltage
Join Date 06/2015
+4
Reply #3 February 24, 2017 4:46:26 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Quoting ,
quoting post

Hello,

just bought this game about 4 hours ago and it just won't start. Can someone please have a look at the submitted ticket? #JPM-226-28920

Thanks

What are your system specs?

What is the crash?

 

It is possible the community may solve the issue before the tech support people get a chance to look at it.

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v1.0.0.0   #108492   web02  Server Load Time: 00:00:00.0000125  Page Render Time: