Just a thought, have you tried reinstalling WB 3.5 (if that's the version you currently have) on top of itself to see if it restores things so you can do a normal uninstall? (That would be in effect repairing your current installation.) Might be worth a try....

None overzealous program has deleted my log file.
The simple explanation is after finally succussfull uninstall of the WB3.5, rebooting and installing WB4 no WB4 icon was created in the objectdesktop folder and no WB button appeared in the display/design panel.
So means that WB4 on my CD is probaly corrupt and can't be installed.
This could be the only explanation which I have reported to stardock for solution.
Anyhow thanks to everybody who tried to contribute to the solution of this mistery.

badblueboy

If there's no WB folder in the Objectdesktop folder, look for a Stardock folder in your Program Files, it could possibly be there.
Have you opened Display properties after the WB4 install? Are there no WB skins listed in the drop down list on the Appearance tab?

Koasati,

no there are no skins in the display panel.Which is an sign for not installed WB4. There is no stardock folder im my program files and no skins.

badblueboy

THE PROBLEM HAS BEEN SOLVED. WB4 ON MY CD WAS CORRUPTED SO IT COULD NOT BE INSTALLED. I HAVE DOWNLOADED THE WB4 ENHANCED VERSION ($19.95) AND INSTALLED. IT WORKS PERFECTLY!

I WOULD LIKE TO TAKE THIS OPPORTUNITY AND EXPRESS MY GRATITUDE TO EVERYONE WHO TRIED TO CONTRIBUTE TO THE SOLUTION OF THIS PROBLEM WHICH WAS NOT DUE TO ANY OTHER REASON BUT DUE TO CORRUPTED WB4 ON MY CD.

NICE WEEKEND!!!

BADBLUEBOY

Boris, please do not yell (typing in all caps)

Also, please note, that in the future, this is *not* a valid means to get Stardock support. Support logs (and sales) show 10+ emails to you. (You previously stated that nobody responded to you.)

BTW, you did not need to purchase WB on its own. Object Desktop has two ways to download components (Component Manager or Stardock Central) both give you access to the exact same program that you purchased for $19.95. Support's last email to you explained this prior to your additional purchase. If you have question, *PLEASE* contact [email protected] or [email protected]

I'm not yelling but this was the best way to solve the problem. It's not my fault that I received the corrupted WB4 CD.
I couldn't download through Component manager. It showed installed WB4 but I could't start it. Sorry but this is the true.
Besides $19.95 were worth it to escape the anger.
And one thing more. I never received answer from your support dept. since I told this Kim and she has forwarded my qustions to you. Also true!!!!

Otherwise I would have not claimed!!!
badblueboy

The last emails that support received from you were three on the 28th. All three were responded to. There is one from the 5th, which is today, which is still in the queue. If you sent anything else, it was not received.

Please contact [email protected] with support email as we will not be giving you support on these messageboards (as they are not a valid means of getting technical support)

Sorry but we are not talking about the same subject!!!
I sent my requests to message board because you didn't reply.

badblueboy

MUCH EASIER ...ONCE YOU KNOW!
The same thing happened to me. I finally found the the "Install.log" (not the usual uninstall.log) in the "All Users" folder. The uninstall program did not know to look there. I did a Find. After finding several files called "Install.log" on my hard drive I opened each until I found the one that said Object Desktop in it.
I then copied it to the Program Folder for Object Desktop and Uninstall worked.
HOWEVER...uninstall leaves all sorts of folders, files, links and yes even mucho keys in the registry!