Unable to activate any program that came with Object Desktop

from Stardock Forums

Hello,

I purchased Object Desktop and all programs that came with it ask for a product key. The product key that was emailed to me does not work, for whenever I use it I am given an error message saying "X cannot be activated as it is active on a different computer. Click here to deactivate it and try again." 

Clicking does not do anything as I am given the same error message over and over again. I have not activated anything on any computer and this is my first Object Desktop purchase. 

When I go to my downloads, I can click Manage near the product key and it says "Activations for Product Key XXXXXXX There are no current activations."

Please help me activate my programs, thank you.

6,129 views 10 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

I am also having this same problem with anything Object Desktop related.  I've been a OD subscriber since 2008 and have never had such a problem with the software.  I'm trying to install it on my new computer and even after deactivating it on the old computer, it still comes up with this error over and over again.

Sins of a Solar Empire II
Reply #3 from Stardock Forums Top

Just purchased Object Desktop, trying to install WindowsBlinds and also have the same problem. There are no current activations but activation dialog reports that is unable to activate and it's currently active on another computer.

Reply #4 from Stardock Forums Top

So, I managed to lock up my account. Before purchasing Object Desktop I already had Fences 3 license so I thought maybe this was preventing me to activate WindowsBlinds, so I deactivated Fences and tried to activated with Object Desktop account, no luck. I tried offline activation and it reported the same problem. After multiple attempts to activated now it reports too many attempts (offline activation reports account is locked).

Reply #5 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #6 from Stardock Forums Top

Hello, I was informed that it is now fixed, please try to activate again.

Let us know if you still need assistance.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #8 from Stardock Forums Top

Great, Thanks for reporting back.

Basj,

Stardock Community Assistant

Reply #9 from Stardock Forums Top

I was able to activate Fences 3 so it seems like it is fixed. I will report back with other programs soon but I am assuming they will be fixed too.

Thanks for your support, Stardock team

Reply #10 from Stardock Forums Top

Great, Thanks for reporting back.

Basj,

Stardock Community Assistant