Transfer Fences license from one e-mail to another

from Stardock Forums

To whom it may concern:

I need to change the e-mail that I used on one account to another one as I don't have access to the e-mail address anymore.  My username is scohen3, e-mail [email protected].  I would like to transfer the fences software to my other account, [email protected].  Basically, I have Fences on the [email protected] account, and would like to switch it to the [email protected] account.

Please advise.

Thanks.

p.s. I love your products :-)

-Seth Cohen

5,124 views 7 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Please try these steps : https://forums.stardock.com/486311/accounts-and-activation-support-faq#changeemail

Let us know if you still need our assistance.

Note : Please do not post you email address in a forum. I have mod it for your privacy.

Basj,

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hi Basj,

 

I don't know what I was thinking.  I I think I assumed I was posting just to a support account on stardock.  I really appreciate you talking my e-mails out, and I will try those steps and let you know if they work.

 

Thanks.

 

-Seth

Ashes of the Singularity II
Reply #4 from Stardock Forums Top

Nothing else I can do other than forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Note : Most probably need to wait until Monday.

Basj

Stardock Community Assistant.

Reply #7 from Stardock Forums Top

Quoting FreeBeerJkt, reply 6

I have now submitted 5 TICKETS and also emailed Sean Drohan direct.

No replies or responses at all.

VERY POOR.
End of FreeBeerJkt's quote

Hello,
Sorry to hear you are having issues. What is the tickets number for those 5 tickets you submitted so that I can forward it to Support.

Thanks
Basj,
Stardock Community Assistant.