Offline activation not working

September 10, 2019 7:18 PM from

I'm trying to activate my previously purchased Fences software. I get the "There was a problem connecting to the activation server" message. I follow the steps for alternate activation--download the request file, upload it, and then get a link to right-click to save. When I get to the last step the file that I save is "error.htm." Any thoughts on how I can activate my software?

2,119 views 2 replies

Reply #1 September 10, 2019 7:54 PM from

Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Try this link https://forums.stardock.com/486311/accounts-and-activation-support-faq#legacyactivation

and report back here if that works for you please .

AzDude
Stardock Community Assistant

Reply #2 September 11, 2019 9:50 AM from

Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

When I get to the last step the file that I save is "error.htm." Any thoughts on how I can activate my software?

End of quote

If you are still getting this, can you try on a different browser?

Sean Drohan
Stardock Support Manager

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