Unable to activate Multiplicity 2.20

September 30, 2019 3:43 AM from

Hi Stardock Support.

We have been using Multiplicity 2.02 for over 5 years now and 3 weeks ago we have started having issues activating new installs. We receive the below error message if we try to activate any new installs. The activation is via a direct internet connection. Can you please check and advise on what the issue might be.

Many Thanks,

Gareth Makin

1,517 views 2 replies

Reply #1 September 30, 2019 4:36 AM from

Stardock Forums Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #2 September 30, 2019 9:07 AM from

Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Does the offline activation work for you?

Sean Drohan
Stardock Support Manager

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