No response

Refund request for double order

October 15, 2019 3:19 AM from

This is my fifth attempt with but one response, telling me I used the wrong link, plus multiple nagging comments that my trial period has expired.

My credit card statement shows that I was charged $10.69 on both Sept 20 and Sept 23 for Stardock Fences. How do I get a refund for one of the charges, and alert the system that my subscription has been paid?

1,988 views 1 replies

Reply #1 October 15, 2019 5:03 AM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. Have you raise a refunds request through this link? : https://esupport.stardock.com/index.php?/default_import/Tickets/Submit

If not please do so. If yes, please let me know, so I can forward your problem to Support.

Thank you.

Basj,
Stardock Community Assistant.

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