Can't change email

from Stardock Forums

I have tried a few times to change my email address in my account, and it doesn't send me an acknowledgment email to confirm. It keeps my old email address. So I tried creating a new account and transferring, but the problem is that I can't transfer as I no longer have access to my old email address. So now what? I can't submit a ticket, I don't see an email address to send for support? HELP!?!

3,132 views 5 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Ashes of the Singularity II
Reply #3 from Stardock Forums Top

Where do you change your email address?  I can't find that anywhere, and I've been looking for it high and low.

Reply #4 from Stardock Forums Top

Send in the ticket telling them what you want to change 

Reply #5 from Stardock Forums Top

Quoting hypersive, reply 3

Where do you change your email address?  I can't find that anywhere, and I've been looking for it high and low.
End of hypersive's quote

Change Email address can be found at the following link.  You will need to be logged on.

https://www.stardock.com/accounts/accountinfo