Missing Product Activation Key

February 5, 2020 4:51 PM from

I just purchased a license for Start10 via a credit card. I was presented with a link to download the software but never received an email with the activation code. I have checked my credit card transaction log and it show the $4.99 charge has been posted but I don't know how to get the activation code. Also, when I log into my Stardock account, and look at the purchase history, it doesn't show a purchase for today even though one is posted to my credit card.

How do I get the activation key?

Dave Mayfield ([email protected])

1,652 views 3 replies

Reply #1 February 5, 2020 5:30 PM from

Stardock Forums Top

Problem solved. I wasn't able to find the activation key but I was able to activate the software using my Stardock username and password.

Reply #2 February 5, 2020 5:35 PM from

Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Use this link https://forums.stardock.com/484254/getting-your-products-and-keys

use the email address you used to buy ( if you used PayPal use that email )

AzDude
Stardock Community Assistant

Reply #3 February 5, 2020 5:36 PM from

Stardock Forums Top

OK Good to hear.

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