Side by side on Microsoft Windows

Side by side on Microsoft Windows does not work when Groupy is ON

from Stardock Forums

Side by side of Microsoft Windows (I mean Explorers) does not work when Groupy is ON and "Always place above" is the chosen setting. Programs can be placed side by side but File Explorers cannot.

Provide some help, please.

I am using Windows 10 Pro 1909

Groupy is up-to-date.

Thank you.

groupy
12,937 views 12 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Unless I am not understanding, I cant seem to reproduce the issue you are detailing:

https://cdn.stardock.us/support/uploads/2020-02-14_11-15-24.mp4

Sean Drohan
Stardock Support Manager

Reply #2 from Stardock Forums Top

Hello,

Thank you for responding.

Whom do you think I should contact to find some help for this issue?

For your reply provides no help at all.

First, I contacted Support. They told me to post my issue here. Now, I get an answer that you could not reproduce the issue. As for me, I am still experiencing it.

Star Control: Origins
Reply #3 from Stardock Forums Top

You are getting support here. I guess, we are not sure if we are talking about the same issue here. It is best if you could capture a video on your issue and post it here so we can understand your issue more clearly.

 

Thank You,
Basj
Stardock Community Assistant.

Reply #4 from Stardock Forums Top

Hello,

I don't see any means of uploading a screen cast here.

Reply #5 from Stardock Forums Top

Quoting jjbjolicoeur, reply 4

Hello,

I don't see any means of uploading a screen cast here.
End of jjbjolicoeur's quote

You can use any Free Image Hosing site to post your SS or Screen Video here

Try this one it's Free  https://imgur.com/?

it will give the the URL you need to post in this forum.

Reply #7 from Stardock Forums Top

Sorry,

Somehow, I can't get to your video. This is what I get

Thank you,

Basj
Stardock Community Assistant.

Reply #9 from Stardock Forums Top

Hello,

I can't reproduce your issues on my system. I noticed, when you set groupy to "Always on top", you drag your windows on the groupy "tab bar" instead of the actual titlebar. Which I believe is causing the issue. Please try dragging on the actual titlebar and see if it helps.

Thank you,

Basj
Stardock Community Assistant.

+1 Loading…
Reply #10 from Stardock Forums Top

I am really sorry for my impatience.

You are right.

Great!

I have been using the software for almost two years and had always used it well before. I don't know how I changed the way of using it.

Reply #11 from Stardock Forums Top

Quoting basj, reply 9

Hello,

I can't reproduce your issues on my system. I noticed, when you set groupy to "Always on top", you drag your windows on the groupy "tab bar" instead of the actual titlebar. Which I believe is causing the issue. Please try dragging on the actual titlebar and see if it helps.

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Thank you,

Basj
Stardock Community Assistant.

End of basj's quote

 

Thank you! Issue solved.

Really satisfied!

Reply #12 from Stardock Forums Top

Awesome. Glad you solved it.

Thank you,

Basj
Stardock Community Assistant.