all folder portals are empty

and i cant add icon to the portal

Hi,
I bought fences recently and any folder portal that I'm creating is empty.
Is that a known issue for windows 10 Hebrew? 
the problem fix when I change the language to English
 
 
 

1) Windows 10 pro-1909 18363.752 Hebrew

2) Fences version 3.0.09.11.

Thanks in advance,
 
Mordy
11,038 views 4 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please try the purge and reinstall steps as mentioned here : https://forums.stardock.com/486084/fences-support-faq#reinstalling

Just make sure to re-download the latest version from your account. Reboot after the purge. Reinstall using the latest version you just downloaded. Reboot after the installation. Retest and report back.

Thanks

Basj,
Stardock Community Assistant.

Reply #2 Top

this is what i do!
but the problem is when i switch the lang back to hebrew.. this app works only in english.
maybe the problem is with the path ypur software cant read hebrew chars

Reply #3 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

+1 Loading…
Reply #4 Top

A folder portal is by definition not operating directly on the desktop.  Therefore it relies upon a path to the folder in question.  If the path changes in any way, no matter how slight, because these are not self-healing (windows shortcuts can self-heal and there are utilities to assist with that system-wide that you can run to automate in batch,) you end up with non-existent folders and the portals show up empty.

You don't have to delete them, however, or "purge" anything - you just have to manually relink each folder portal to a new folder.  This won't change the name of the folder portal but it should update your contents, since that is how it's supposed to work.