Steam Buy

Help, i bought groupy and fences on steam.

when i want my licence information only fences has sent to my mail also i cant get to order history ?

2,489 views 6 replies
Reply #1 Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #3 Top


Help, i bought groupy and fences on steam.

when i want my licence information only fences has sent to my mail also i cant get to order history ?
End of quote

While I am not sure why Groupy would not be showing on your SD account, what is shown on your SD account page is not actually a license \ key - its just showing that you have enabled your Steam credentials to log into your Stardock account. 

For any purchase on Steam, your Steam library would be where you want to look for what you have purchased. 

Sean Drohan
Stardock Support Manager

Reply #4 Top

yeah i can see there but i wanna setup groupy in my business computer but cant find the licence informations ?

when i try to activate via mail it says "there is no active licence in this account"

steam is installed at my personal copmuter so i need my avtivation code ?

i regret that bought on steam if i can cancel i will buy it from here but cant :(

Reply #5 Top

Quoting bozzzzzz, reply 4

yeah i can see there but i wanna setup groupy in my business computer but cant find the licence informations ?

when i try to activate via mail it says "there is no active licence in this account"

steam is installed at my personal copmuter so i need my avtivation code ?

i regret that bought on steam if i can cancel i will buy it from here but cant :(
End of bozzzzzz's quote

If you purchased the Steam version (of any of the products sold there), you need the Steam client to install.  You can uninstall Steam after if you prefer. 

Sean Drohan
Stardock Support Manager

Reply #6 Top

i just send an cash return from buy it from steam and waiting for the respond, if they cancel than i will buy it from here