Why is my recent purchases or renewals not showing in my email?

from Stardock Forums

Hi. I recently purchased or renewed my stardock but yet I have no proof that I did except for the purchases using my credit/debit cards. I recently purchased twice for $32.00 each and yet  I still have no proof of my purchases via email. I need to redownload/reinstall on one of my computers and I absolutely refuse to pay a third time just so I can get it. This makes no sense. Please tell me how can I reinstall the program without having to keep paying for it? $60 for a $32.00 program is too much.

Celeste

1,093 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please use this guide to get to your product : https://forums.stardock.com/484254/getting-your-products-and-keys

Just make sure to use the correct email address that link to your payment type.

Do let us know if you still need our assistance.

Thanks

Basj,
Stardock Community Assistant.