can't submit ticket

system registration not working

June 15, 2020 1:34 PM from

Hi, I'm trying to register to submit a ticket but when I do, it request an email without password and once registered it say I can't login because I have no password. I have received the account registration confirmation, but I still can't login because I have no password.

The issue I have wich I want to submit ticket for is I am trying to change my registered email and the system say it send me an email to confirm but I never receive that email (not in spam box eitheir)

I'm not using the old email (although for now I still have access to it but I want to end it) and I want to switch to my new email adress for my registered product.

can you help ?

1,627 views 2 replies

Reply #1 June 15, 2020 2:14 PM from

Stardock Forums Top

Hello,

Sorry to hear you are having issues.

You don't have to log-in to submit a ticket

To change your e-mail use this link https://www.stardock.com/accounts/registrations/

AzDude
Stardock Community Assistant

Reply #2 June 20, 2020 4:38 AM from

Stardock Forums Top

thanks. it worked. I just need to fix small issue, I've emailed support.

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