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July 5, 2020 2:44 PM from

Greetings,

I just made my purchase today and it is showing as Pending on my Capital One Card. They usually do a verification with me because of Identity Theft.

In the Message box it has a highlighted Green 1 and In my Grocery Cart, There is also a highlighted Green one. I checked them both. The Purchasing cart actually wanted me to purchase all over again. Can we please straighten this out because im excited to use your cool software

1,446 views 2 replies

Reply #1 July 5, 2020 3:42 PM from

Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #2 July 6, 2020 9:30 AM from

Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

If your transaction still has yet to complete, please place a ticket here:

http://esupport.stardock.com/index.php?/Tickets/Submit

Sean Drohan
Stardock Support Manager

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