Black background for several frames when opening the menu.

Hello! When you open the menu, an incompletely drawn background without transparency is displayed for several frames.

Start10 1.95

 

9,332 views 9 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Need to know more on your system.

1) Windows version. Please use Winver.exe for full Windows version numbers.

2) Displays details : Resolutions, Scaling applied (100%,125% 150% etc) on each monitors.

Thanks
Basj,
Stardock Community Assistant.

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Reply #2 Top

Windows 10 (installed yesterday)

2004 (19041.450)

 

One screen, 100% scale, 1920x1080

 

Thanks

Reply #3 Top

Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486022/start10-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 Top

Unfortunately, it didn't help.

Just in case, I want to clarify that this effect only lasts 1-2 frames. The video above has been slowed down for demonstration. In real time, it feels like a fast black flicker when opened.

Reply #7 Top

Well, I can't reproduce it on my system. I am wondering if you have wallpaperengine installed or anything similar running managing your background.

Thank you,

Basj,
Stardock Community Assistant

Reply #9 Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant