Start10 not working / booting since last AMD Radeon update

from Stardock Forums

Title is quite explanatory, but anyways.

I just installed the new AMD Radeon Adrenalyne update (20.8.2). I restarted the pc to finish the installation, as always. It was quite strange not seeing my usual bar settings, but I thought "well, it's still finishing the installation". Once it finished, I restarted my pc again, but nope: I've got the default windows settings.

I've opened manually Start10 and tried to change settings, but it's not working. It's like something is disabling it.

Is this a known issue with the last Radeon update? I'm quite sure it has something to do, at least in my case, because it's the only thing that has changed in my pc.

Lots of thanks in advance!

start10
6,658 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues.  Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486022/start10-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.


Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hey there basj, thanks for your answer! But sadly it didn't work...

mind that my version of Start10 is the steam one (purchased it through the stardock Humble Bundle).

I've purged the app, and have tried to initiate the software from steam, but now I even cannot open the app (before the purge I could to it, though changing settings didn't do anything).

Thanks in advance for your answer!

Edit: I'm re-installing it through steam. It doesn't let me download latest version, so I'm downloading an old one and updating from the app.

Edit2: it's working now!

This was the process, in case anyone finds the same problem:

- I went to steam app. Right-click on Start10 -> Properties.

- Go to Local Files, then click on "See local files".

- A folder will open. You will have your installer there. Double-click.

- It will tell you that is an old installer, and if you would like to download the newest one. Click on "No" (the newest doesn't work).

- You will install an old version. As soon it's installed, it will tell you that there exists a new version, and if you would like to install it. Click on "Yes". Now it will work. It's a silly workaround, but well... it does work.

 

Thanks for your help Basj!

Sins of a Solar Empire II
Reply #4 from Stardock Forums Top

Just making a new reply to let you know it's working now, as when I edited last answer you had already replied.

This was the process, in case anyone finds the same problem:

 

- I went to steam app. Right-click on Start10 -> Properties.

 

- Go to Local Files, then click on "See local files".

 

- A folder will open. You will have your installer there. Double-click.

 

- It will tell you that is an old installer, and if you would like to download the newest one. Click on "No" (the newest doesn't work).

 

- You will install an old version. As soon it's installed, it will tell you that there exists a new version, and if you would like to install it. Click on "Yes". Now it will work. It's a silly workaround, but well... it does work.

 

 

 

Thanks for your help Basj!

Reply #5 from Stardock Forums Top

Great, glad it worked out for you.

Thank you,

Basj,
Stardock Community Assistant