Purchased fences software but did not receive a license

I bought Fence software in this afternoon. But i did not receive any license from my email. Could you please check it again. By the way, when i bought fence software, i did not log in my account. 

6,486 views 10 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please refer to this guide to get to your product and key.

https://forums.stardock.com/484254/getting-your-products-and-keys

Let us know if you still need our assistance.

Thank you,

Basj,
Stardock Community Assistant

Reply #2 Top

when i checked my license in above websit but it has some problem below. I still cannot get my license now.

Reply #3 Top

Hello,

Please make sure to use the email that linked to your paypal or alipay account if you was using those account when purchase.

If still have issue please raise a support ticket using the link below. Make sure to include all the details of purchase in there. You do not need to login there to submit a support ticket there. Support team will help you from there.

http://esupport.stardock.com/index.php?/default_import/Tickets/Submit

Thank you,

Basj,
Stardock Community Assistant

Reply #8 Top

Hello,

Do know that it will take sometimes for Stardock to respond to your Support ticket. They located in USA so, naturally they just beginning their day there. Please be patient. If you wish, please share your ticket numbers here so I can highlight it to them.

Thank you,

Basj,
Stardock Community Assistant

Reply #10 Top

Quoting Kylewen, reply 9

I have the same problem as you, have you solved it?
End of Kylewen's quote

If you have the same problem, please raise a support ticket as mentioned in my reply#3

Thank you,

Basj,
Stardock Community Assistant