Stardock Forums
Hello everyone I have a little problem I have to pay a subscription
descop object yesterday 02/07/21 put the mails from stardock I do not receive them and I still do not know my serial code I do not know who could help me because it is a problem of mail
Marc Custers
Hello,
Sorry to hear you are having issues. You should be able to get to your downloads and keys using this guide : https://forums.stardock.com/484254/getting-your-products-and-keys. If you still have problem getting to it, please raise a support ticket using the link below. Make sure to include all information in there. And Support will help you from there.
https://stardock.atlassian.net/servicedesk/customer/portal/4
Basj,
Stardock Community Assistant.
I indicated my address to receive the key 10 times I tried put the mail does not arrive in my box and it is my mail of my account and of the transaction and I really hope that I did not fall on a scam the starlook take the money on the credit card that there is no problem but to send an email it is a huge problem I will file a complaint with my bank
Custers Marc
As I mentioned above, please also raise a support ticket and let Support help you from there.
Thank you,
Basj,
Stardock Community Assistant
Ok I take a ticket but I think I lost 30 dollars and thank you for your help
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