Maximum activations reached

February 17, 2021 8:08 PM from

I have just replaced a computer and I am trying to activate Multiplicity Ver 1.26 but getting Maximum Activations reached. I do not have access to the previous HDD.

It was working yesterday but when I attempted to change from Secondary to Primary it is asking me to activate, hence the error message.

Have uninstalled and reinstall the program but no luck. Logged into Stardock website to deactivate the software as per support but I don't have the option to do this.

Any suggestions ?

2,092 views 3 replies

Reply #1 February 17, 2021 9:51 PM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please use this guide to deactivate old activation : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct. Do let us know if you still need our assistance.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 February 17, 2021 10:17 PM from

Stardock Forums Top

Hi, as mentioned in my post... this option is not available to me

Reply #3 February 17, 2021 10:25 PM from

Stardock Forums Top

Please raise a support ticket using link below. Include all your details there and Support will help you from there.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thank you,

Basj,
Stardock Community Assistant

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