bad email and will not activate several of object desktop programs like fences
order
Will not let me activate fences with the license key for object desktop.
Says ..Email Edited out ......is not valid but subscription receipt was sent there.
order
Will not let me activate fences with the license key for object desktop.
Says ..Email Edited out ......is not valid but subscription receipt was sent there.
Hello,
Sorry to hear you are having issues.
Email edited out - should not be posted in a public forum.
If your using a new email address now go to your account
and update from the old to the new email https://www.stardock.com/accounts/accountinfo
report back results , please.
AzDude
Stardock Community Assistant
This is my order reference number. When i log in it does not show that i have the software and will not let me activate it with the email from which i received the receipt. is it in an account with a different email account?
What can i do to use the programs i have bought
See if this link works for you https://forums.stardock.com/484254/getting-your-products-and-keys
to get your product and key
Hello,
Sorry to hear you are having issues. Please raise a support ticket using link below. Include all the information in there and Support will help you from there. https://stardock.atlassian.net/servicedesk/customer/portal/4
Thanks
Basj,
Stardock Community Assistant.
It appears that your Object Desktop product key is assigned to an old email address. You will need to use the older, correct, email address when activating.
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