Unable to simply purchase software

software license purchase problem

from Stardock Forums

I am trying to just buy Object Desktop, and (even after updating my email address, and reset my password), I repeatedly receive an error from the web site that I need to contact Stardock.

I never get to the point of receiving a license no., or an order no.

So far, I have done everything right, and the purchase is failing - after a good hour. This is not a good sign.

Am I supposed to address this in a forum??

Please help if you can.

H

4,767 views 6 replies
Sins of a Solar Empire: Rebellion
Reply #4 from Stardock Forums Top

Sorry for the delayed response. This has indeed been resolved. I cannot recall how it was resolved, but I did open a ticket, and now have 2 licenses for my 2 laptops. :)

Thanks for following up.

Reply #5 from Stardock Forums Top

I am having the same issue, it wont let me buy the software, receiving an error message. Have submitted a ticket but have not heard back

Reply #6 from Stardock Forums Top

Quoting efayin2002, reply 5

I am having the same issue, it wont let me buy the software, receiving an error message. Have submitted a ticket but have not heard back
End of efayin2002's quote

Hello,
Sorry to hear you are having issues. You're posting on very old thread. When did you submitted your ticker?

Thank you.
Basj,
Stardock Community Assistant.