CursorFX Plus

Cant activate key linked to my account

from Stardock Forums

Hi

I purchased a stardock humble bundle a while back.

Windowsblinds & Icon Packer activate but i cant seem to get CursorFx to activate after reloading a new PC.

the key is showing its regesterd to my account but wont activate even with my stardock log in.

Thanks

 

 

1,991 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know which version of CursorFX you're trying to activate? And which version of CursorFX you have your license for?

Thanks
Basj,
Stardock Community Assistant.

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

You might need to deactivate old activation to reactivate it again. Use this guide for that : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct. Try that and report back if you still need our assistance.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

its not linked to any devices so i dont understand is there some way i can log a ticket because i tried emailing support a while back and they said i need to first log a ticket in the forums.

Reply #5 from Stardock Forums Top

okay, seem you do not have that "?" button on your CursorFX Plus. Please raise a support ticket using the link below. And Support will help you from there. Request them to reset your activation.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thank you,

Basj,
Stardock Community Assistant