Web connection problem in China

from Stardock Forums

In China, it is OK to connect to your website, but not possible to buy any software. And if I use vpn to connect, then there will not be Alipay options. (I try and finally manage to pay by some tricky) The web blocking of China is not your fault, but you can try to fix it. Check if you use any link that got block in China (like Google) ou your purchase site please.

Besides, I advise you to set up a website in China (like what matlab does) or collaberate with some Chinese company too. I really like your softwares, thanks.

1,978 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

What are you trying to purchase?

Sean Drohan
Stardock Support Manager

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

I tried to buy Fences at that time (several days ago).

At that moment I try and find that it is OK to perchase. Actually the web blocking of China is very complex and sometime the blocking is just becuase the connection is very bad rather than delibrately cutting down by the office. Now it is 3 AM in Beijing and at midnight the connection turns to get better maybe. At the same time, web connecting in China differs beteewn different regions or even locations, and I am not at the same place as several days ago.

I withdraw my announce that it is not possible to but anything on your website in China. The problems seems to be more complex and there are something that I have not understood. Maybe you could keep an eye on more users in China and try to find out a solution.

Thanks.

Reply #4 from Stardock Forums Top

Digital Chee is one of our Chinese resellers.  Here is a link to their site and Fences:

https://store.lizhi.io/site/products/id/39

Sean Drohan
Stardock Support Manager