Switch to Primary

from Stardock Forums

Just installed on two new computers, and neither will allow me to switch to primary.  I flip the switch, say yes and it never changes.  

multiplicity
4,641 views 7 replies
Reply #1 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top


Just installed on two new computers, and neither will allow me to switch to primary.  I flip the switch, say yes and it never changes.  
End of quote

Something is stopping the activation or you copied an old activation file thinking that would work (it wont).

If you have a sig file here, delete it and try again:

C:\ProgramData\Stardock\Multiplicity

Sean Drohan
Stardock Support Manager

Siege of Centauri
Reply #4 from Stardock Forums Top

Quoting david736, reply 3

The C:\ProgramData\Stardock\Multiplicity folder is empty
End of david736's quote

Burn it and reinstall:

https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling

Sean Drohan
Stardock Support Manager

 

Reply #5 from Stardock Forums Top

Ran the BAT file, rebooted and reinstalled after re downloading.  When it installs and asks if I want to be primary I select primary.  Nothing happens, then select to configure from the system tray and then it asks if I want to switch to secondary.  Same problem.  


Thanks ,
Dave

Reply #6 from Stardock Forums Top

Does either PC have Windows Controlled Folder Access on?  If so, turn it off and try again...

https://www.tenforums.com/tutorials/113380-how-enable-disable-controlled-folder-access-windows-10-a.html

Sean Drohan
Stardock Support Manager