Bug: Black User Account Image Background

Transparent user account image shows up with black background

November 28, 2021 2:19 PM from

Hello,

I've set up a transparent profile image for my user account in windows 11 (updated registry entries), but when I see it in the start11 menu, it shows up with a black background. It looks correct when logging in and in the user settings page. See screenshots for examples.

I'm not sure if start11 looks in a different location or creates a sperate copy, but would appreciate any assistance!

start menu products

6,092 views 3 replies

Reply #1 November 28, 2021 8:18 PM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. Not sure what you mean by "(updated registry entries)" above. Please elaborate.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 November 28, 2021 8:51 PM from

Stardock Forums Top

By default, windows 10/11 gives transparent .png user account images a black background, similar to that shown in the customized start11 start menu screenshot above.

By changing the registry entries under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AccountPicture\Users to a transparent .png path, you can get a transparent user account image (as shown in the settings screenshot in the original post).

Reply #3 November 28, 2021 9:10 PM from

Stardock Forums Top

Okay, thanks. I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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