Reply #1 Top

Hello,
Sorry to hear you are having issues. Please try this guide to get to your product and keys. https://forums.stardock.com/484254/getting-your-products-and-keys.

Do let us know if you still need assistance.

Thanks.
Basj,
Stardock Community Assistant.

Reply #3 Top

Can you download it from your account page as mentioned in that guide? https://store.stardock.com/myaccount/products

Thank you,

Basj,
Stardock Community Assistant