change email address, and add subscription to account

Hello,
Sorry to hear you are having issues. I edited your post, please do not post your private details in public forum. For your issue, please raise a Support ticket using the link below. use the account management option. Include all information details on your contact and purchase there and Support will help you from there. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket since that will only confuse the system. Send once and wait. Ticket will be answer on first come first serve bases.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant.