Reply #2 Top

I went through the steps and my machine is called AX86799 so no western characters there.

The silent install activation on that page does not hold the information to Fences4 only lower, so what to do now?

Reply #3 Top

Quoting VizNinja76, reply 2

that page does not hold the information to Fences4 only lower
End of VizNinja76's quote

What do you mean by that?

Also, if you have another system that have Fences 4 installed, you might need to deactivate there first. https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Thank you,

Basj,
Stardock Community Assistant

Reply #5 Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #7 Top

Quoting VizNinja76, reply 6

I managed to solve the issue by setting the resolution to 1920x1080.
End of VizNinja76's quote

Good to hear but did you mean to write something else as that surely is not what fixed it.

Sean Drohan
Stardock Support Manager

Reply #8 Top

Nope, once I changed the resolution the functionality of the button came back as I would have expected it to work from the start.

That was the only change.