Icon text becomes illegible in Fence Folder Portals when when HDR is enabled.

Illegible icon text in Fence Folder Portal when HDR is enabled.

When running the Fences 3 application, which I have installed via the Steam desktop client, I noticed that any Fence Folder Portal will display text incorrectly whilst HDR is enabled in the 'System Display Settings`. The text becomes hollow and transparent; making it very difficult to read.

This issue does occur to icon text within a regular desktop Fence.

The following images will showcase how it visually looks when HDR is toggled:

Image 1:  HDR has been set to 'Disabled' in 'System Display Settings'

Image 2: HDR has been set to 'Enabled' in 'System Display Settings'

(I had to resort to using a photograph due to all the following applications not supporting HDR screenshots: 'Snip & Sketch', 'Xbox Gamebar screenshot`, and the Windows 10 built-in PrintScreen function.)

The following methods do not resolve the issue

  • Customising any value under the Color & Appearance menu in the Stardock Fences 3 application.
  • Restarting the desktop.
  • Reinstalling the program.
  • Using the Check for Updates prompt in the About menu in the Stardock Fences 3 application.
  • Creating a Fence Folder Portal when HDR is already set to 'Enabled'.
  • Creating a Fence Folder Portal when HDR is set to 'Disabled' before setting it to 'Enabled'.
  • Changing the System 'Theme' to either 'Light' or 'Dark'

System Information:

Windows 10 version: 19044.1706
Stardock Fences 3 version: 3.1.3.3
Software Licence Ownership:  Acquired via the Steam desktop client.

Additional Notes:

I do not have access to the Fences 4 application, and thus I cannot check whether the issue occurs with it.

19,915 views 8 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues.

This is a known issue in Win10 and HDR not supported in Win11.

 


AzDude
Stardock Community Assistant

Reply #2 Top

I have been noticing a few issues with Windows 10 handling HDR, so I'm not super surprised that this has happened. 
Are there any known workarounds for dealing with such an issue?

Thank you for your response regardless.

Reply #3 Top

None that I know of ..

 

 


AzDude
Stardock Community Assistant

Reply #4 Top

Hello,

I'm on Windows 11 and having the same issue. Is this being fixed?  You can't say it's not annoying, especially when you use a dark wallpaper.

Reply #5 Top

Are you using Fences 3 or Fences 4? I haven't found a solution, but I also would definitely appreciate a fix.

Reply #6 Top

Hello,
Sorry to hear you are having issues. I believe the issue was resolved on Fences 4. If you on Fences 3 please upgrade to Fences 4. If you already on Fences 4 please report back with more details on your system.

Thank you,

Basj,
Stardock Community Assistant

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Reply #8 Top

Quoting zzy_0104, reply 7

I've upgraded to 4 and the issue has been fixed. Thanks!
End of zzy_0104's quote

Awesome. Glad it fixed.

Thank you,

Basj,
Stardock Community Assistant

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