activation fails

fences and start 1

Hi,

I bought the Start 11 upgrade and the Fences 4 upgrade, but after installing them I can't activate.

They are also saying ' not associated with this account'

I also do not see them in my order history list.

Thanks for any help.

Tim

1,553 views 1 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant