Could not received my Activation Key

from Stardock Forums

Hello:

I already bought one start8 in past years. Now I upgrade to Start11 from your website.

I paid this upgrade fee by Paypal. But I can’t reveived the Activation Key.

This is my Paypal invoice number: 46P492064L088374H.

 

So,please check your paying account,and help me to send my your Activation Key of Start11.

 

Thank you!

accounts and activation help
2,261 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant