Re-assign licence for Fences

June 13, 2022 2:29 AM from

Stardock Forums

Hi,

how can i re-assign licence for Fences software?

We have 10 licences and i need to unregister 2 licences from people who left from Company to new people.

Can you help me?

Thank you

accounts and activation help

1,578 views 3 replies

Reply #1 June 13, 2022 3:41 AM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please use this guide to deactivate old activation. https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Thanks
Basj,
Stardock Community Assistant.

Reply #2 June 13, 2022 5:41 AM from

Stardock Forums Top

Thank you, but if i login to account where was used for purchase, there is not possible to unregister licence.

I can download CSV file with all activation, but it's not possible to deactivate 2 licences

Reply #3 June 13, 2022 6:37 AM from

Stardock Forums Top

Since you on Corp Licenses, please raise a support ticket using the link below, Pick "Corp Sales."-> Ask question there. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant

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