laptop formated

installation

dear Sir,

yesterday I had formatted my laptop,

can you please help me with the following:

1. checking that the licenses is not used and registered for the laptop

2. can you please send me an installation file 

3. can you please advise which version I have?

3,536 views 6 replies
Reply #1 Top

You should be able to obtain your products and keys here:

https://store.stardock.com/myaccount/products

אם יש בעיות נוספות, תוכל למצוא עזרה נוספת כאן:

https://stardock.atlassian.net/servicedesk/customer/portal/4https://stardock.atlassian.net/servicedesk/customer/portal/4

תמיד תוכל לשלוח לי מסר פרטי אם אתה לא מסתדר.

תנקות בצעדים שכתב לך basj מלרע.

Reply #2 Top

Hello,

  1. You can use this step to check and deactivate old activation : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct
  2. You can use this guide to get to your product and keys : https://forums.stardock.com/484254/getting-your-products-and-keys
  3. Once you have install a Stardock Software product you can usually goes to its "About" tab and check out what version you have installed. For example.

Thanks
Basj,
Stardock Community Assistant.

Reply #3 Top

Dear Sir,

I have replaced my PC, please advise how I can move the license from old PC to new PC.

 

Thank you 

Reply #4 Top

Hello again,
You can deactivate your old activation using the guide I mentioned above: reply#2: No.1 and than you can reactivate on your new PC.

Thank you.
Basj,
Stardock Community Assistant.

Reply #5 Top

Hi,

My old computer cant switch on, so i can deactivate it.

can you assist by deactivating from your side?

thanks.