Cannot add license for start 11 in account

No entry in product list

Hey, I want to add my license key in my account and when I want to select start 11 in the list of products, it is not in there. Not really a smooth experience.

 

1,800 views 4 replies
Reply #2 Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant

Reply #4 Top

Stardocks team has been on Summer Vacation returning tomorrow then all tickets will be answered in the order they were received .