Stardock Forums
I ordered the full upgrade twice by mistake. Sales deleted one so no problems there. BUT when I try to activate the apps I get a red banner fail message. Have I got the activation code for the deleted version?
Hello,
Sorry to hear you are having issues. You purchased upgrade for which Stardock Product? And have you use this link to check on the product and new activation key for the upgrade? https://forums.stardock.com/484254/getting-your-products-and-keys
Thanks
Basj,
Stardock Community Assistant.
Hi Basj I had
"An error occured when attempting to download Object Desktop Upgrade (from Standalone).
Please contact [email protected]."
I have tried downloading a new version and hit the same wall each time asking me to contact support
Have you tried download directly from your product account: https://store.stardock.com/myaccount/products
Thank you,
Basj,
Stardock Community Assistant
Just did and got An error occured when attempting to download Object Desktop Upgrade (from Standalone).
Please contact [email protected].
I just check that link and download ObjectDesktop without any issue. But, to be sure, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,
Stardock Community Assistant
Hi cliff
You the following link to have your keys and download links emailed to you:
http://www.stardock.com/support/productkeyretrieval
I have confirmed the links are working on our end.
If that fails, please create a ticket here:
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14
Paul Scroggins
Associate Technical Support Analyst
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