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Xyphelon
Xyphelon
Join Date 01/2023
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Multiplayer just hangs

Multiplayer Jusst hangs

January 6, 2023 7:49:43 PM from Ashes of the Singularity ForumsAshes of the Singularity Forums

Hi

 

Love Ashes. We have recently tried to play multiplayer again, and it seems that the game just crashes after about 5 min.

This is really annoying. Are you looking to release a Patch to fix this issue, and it appears to only be happening since the last update. My friends and I are not able to play, and we would love to have this fixed. Appreciate all the effort.

 

Thanks for a great game.

ashes bugs and ideas
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Xyphelon
RammaStardock
Join Date 01/2023
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Reply #1 January 10, 2023 3:37:54 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Thank you for the feedback! I'll pass this along to the team

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Xyphelon
sdRohan
Join Date 10/2012
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Reply #2 January 11, 2023 4:14:24 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Hello,

Sorry to hear you are having trouble.

We have been tracking this issue more in-depth in a Steam thread that I would like you to review and participate in:

https://steamcommunity.com/app/507490/discussions/0/3488628040287366380/

Our latest effort is to have people try this test:

https://steamcommunity.com/app/507490/discussions/0/3488628040287366380/?ctp=3#c3762227593058964195

Sean Drohan
Stardock Product Lifecycle Manager

 

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Xyphelon
Guiler77
Join Date 05/2023
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Reply #3 May 4, 2023 5:48:56 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I also have this issue when playing version 3.11.35 via the game pass PC edition, the hosts multiplayer game simply freezes after a few minutes. Is there a patch on the way?

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Xyphelon
sdRohan
Join Date 10/2012
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Reply #4 May 4, 2023 9:19:27 AM
from Stardock ForumsStardock Forums

Quoting Guiler77,
reply 3

I also have this issue when playing version 3.11.35 via the game pass PC edition, the hosts multiplayer game simply freezes after a few minutes. Is there a patch on the way?

It is being looked at aggressively with progress noted daily.  It should not be long before we have something issued to address it.

Sean Drohan
Stardock Product Lifecycle Manager

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Xyphelon
Guiler77
Join Date 05/2023
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Reply #5 May 4, 2023 9:32:28 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Many thanks Sean, much appreciated as I am a huge fan of the game!

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Xyphelon
sdRohan
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Reply #6 May 4, 2023 10:21:14 AM
from Stardock ForumsStardock Forums

Quoting Guiler77,
reply 5

Many thanks Sean, much appreciated as I am a huge fan of the game!

You are most welcome and thanks for your patience. 

Sean Drohan
Stardock Product Lifecycle Manager

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Xyphelon
sdRohan
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Reply #7 May 4, 2023 11:28:35 AM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 6


Quoting Guiler77,
reply 5

Many thanks Sean, much appreciated as I am a huge fan of the game!



You are most welcome and thanks for your patience. 

Sean Drohan
Stardock Product Lifecycle Manager

Faster than I had anticipated even 😉

Check it out, Guiler77:

https://steamcommunity.com/app/507490/discussions/0/3832043983163282200/

Sean Drohan
Stardock Product Lifecycle Manager

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Xyphelon
Guiler77
Join Date 05/2023
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Reply #8 May 5, 2023 12:25:19 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I play through Gamepass, I dont think I have the option to choose the version do I?

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Xyphelon
sdRohan
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Reply #9 May 5, 2023 1:07:58 PM
from Stardock ForumsStardock Forums

Quoting Guiler77,
reply 8

I play through Gamepass, I dont think I have the option to choose the version do I?

We have found some other issues we are working on as I speak.  I will update you when I hear from the smart people.

Thanks for your patience.

Sean Drohan
Stardock Product Lifecycle Manager

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Xyphelon
sdRohan
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Reply #10 May 5, 2023 2:47:21 PM
from Stardock ForumsStardock Forums

I have been told the Opt-in has been updated with even more MP adjustments.

  • More Improvements to stability of multiplayer matches with multiple AI.

Again, this is the main Steam thread where we are tracking feedback:

https://steamcommunity.com/app/507490/discussions/0/3832043983163282200/?tscn=1683298930

Looking forward to your feedback after updating.

Sean Drohan
Stardock Product Lifecycle Manager

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Xyphelon
Guiler77
Join Date 05/2023
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Reply #11 May 6, 2023 12:10:57 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Hi Sean,

 

I was referring to the version on XBOX gamepass, will we have to wait for the updated version?

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Xyphelon
sdRohan
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Reply #12 May 7, 2023 12:30:26 PM
from Stardock ForumsStardock Forums

Quoting Guiler77,
reply 11

Hi Sean,

I was referring to the version on XBOX gamepass, will we have to wait for the updated version?

I am afraid so as there is no such Opt-in option for GP.

Sean Drohan
Stardock Product Lifecycle Manager

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Xyphelon
Guiler77
Join Date 05/2023
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Reply #13 May 8, 2023 5:18:25 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

many thanks, hopefully the update is out soon!

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Xyphelon
sdRohan
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Reply #14 May 8, 2023 9:00:30 AM
from Stardock ForumsStardock Forums

Can anyone else verify whether it is now working for you?

Sean Drohan
Stardock Product Lifecycle Manager

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