Login failed
connection problems
i ve problem to connect the software. i had try it with account and with product code. both not working.


connection problems
i ve problem to connect the software. i had try it with account and with product code. both not working.


You should be signing in with your email and your password: not the product code or any other number.
I see in your screenshot you had a problem connecting to the internet. You need the internet to sign in.
my internet works (html/port80):

this is a company computer, direct internet access is possible. everything else is managed by the admins.
Hello,
Sorry to hear you are having issues. Can you try login using different system and see if you can log in there.
Thanks
Basj,
Stardock Community Assistant.
Did you enter the email and password associated with your account in the fields?
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