Error when trying to purchase Start11

from Stardock Forums

Hello, I've tried to purchase Start11 several times and keep getting this error. The credit card being used is valid. Thanks

We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

stardock software
4,530 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "ask a question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

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Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Great, glad to hear that.

Thank you,

Basj,
Stardock Community Assistant