Reply #1 Top

Have you tried contacting Ashampoo support as the message suggests? I think that's the right way to approach your issue.

Reply #2 Top

Hello,

Sorry to hear you are having issues. Stardock is only reselling Ashampoo software. For any product support and technical issues on AShampoo product, please see: https://www.ashampoo.com/en/usd/sup

Thank you,

Basj,
Stardock Community Assistant