1 product key vs number of activations within Object Desktop suite

Number of activation/installations per one Object Desktop suite

from Stardock Forums

Hello.

I am sorry for asking for information about licenses and number of activations. I have read the forum and FAQs, but unfortunately I have not found an answer to my question. And I'm probably not the only one who is floundering in this area. I have also read the EULA.

I bought a 1 license for Object dektop. After logging into my account on home web site, I see a list of licenses in the "My downloads" section. It says: "0 current activation out of 5 total". Does this mean that I can only activate 5 applications from the Stardock Object Desktop suite? Do I need to buy additional licenses to activate other applications that are part of the package (maybe within the Object dektop suite?). Finally I ended up buying second one stardock object license to have the option of 10 activations. But I don't know if my reasoning was wrong...

Can you please explain me how many activations can be done on one device when I purchased Object Desktop suite and how many activations can be done on the other 4 devices...?
I'm sorry, but I really don't understand the company's licensing policy.

Thank you very much for the reply.

 

Best regards

 

tomfi

activation license object desktop accounts and activation help
4,547 views 6 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. That is known confusion part, please refer to my activation count below. It was meant to say you have 5 activation for each product. So if you have 4 devices. It should be able to be activate in all 4 devices/system with one more activation slot available for one other system.

Hope it clear for you. Let us know if you still need more information.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello Basj.

 

Thank you very much for your clarification. Yes, you are right. It is a confusing part.  That is clear now.

Would it be possible to request a refund for the second Object Dektop license that I purchased in addition and will therefore not need? Thank you very much.

Siege of Centauri
Reply #4 from Stardock Forums Top

Dear Basj.

Thank you for the information and the link. I have sent the return request. After sending I received the reference number (SSN-56169), however I did not receive the confirmation in the mail (it was filled out correctly). From the recommendations I have subsequently read it is not a good idea to resend the request due to the delay in processing. Is it possible to verify that the return request was really sent?

Thank you very much for your help.

Reply #5 from Stardock Forums Top

Hello,

Just keep that ticket number. And report back here, if you do not receive any respond within few days.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Hello Basj.

Thank you for your replay. I keep ticket number and will waiting few days if I receive any response.

 

Best regards

 

tomfi