Unable to deactivate on previous install

September 24, 2023 2:36 PM from

Hello all,

So I had an issue with my previous windows install and was forced to rebuild my OS. So I'm using the same computer just a new OS build.

I would like some assistance from Stardock to remove my activation on the previous install. I can provide whatever information is needed to prove it's the same pc.

accounts and activation help

3,827 views 3 replies

Reply #1 September 24, 2023 8:29 PM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. You can review and manage your activation by using this guide: https://forums.stardock.com/486311/accounts-and-activation-support-faq#reviewactivations.

Thanks,
Basj,
Stardock Community Assistant.

Reply #2 September 25, 2023 9:14 PM from

Stardock Forums Top

Quoting basj, reply 1

Hello,
Sorry to hear you are having issues. You can review and manage your activation by using this guide: https://forums.stardock.com/486311/accounts-and-activation-support-faq#reviewactivations.

Thanks,
Basj,
Stardock Community Assistant.

End of basj's quote

That did the trick. Thank you so much, I must of missed that part of the documentation

Reply #3 September 25, 2023 11:53 PM from

Stardock Forums Top

Great, glad that work.

Thank you,

Basj,
Stardock Community Assistant

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