keys activate start11 failed

from Stardock Forums

i purchase the key of  Start11™ [5-Pack] in Monday, October 23, 2023

now i want to activate it on my mew PC,but failed

when i activate the startv2 , shows me my key is unvaild，but the key is copy from the mail i recived.

sign in my account also prompt my account didn't link to start11v2

now i can't use my key on my any PC

 

accounts and activation help
1,422 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

 

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant