Version 2.10 Licensing

I started using Fences back when it was Free.  In 2013, I purchased Version 2.10.  As time went by, I updated to 3, then 4.  Recently the Installation of 3 & 4 have Blocked by the Company I work 4.  However, Version 2 will still work is allowed.  The Issue now is, I no longer have the Registration Code.  Is there a way that Stardock can provide a License for Version 2, even if I have to pay for a New License?

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Reply #1 Top

Hello,
Sorry to hear you are having issues. I if you go here: https://store.stardock.com/myaccount/products , do you see Fences V2 listed in there. If yes, the activation key should also listed there.

If Fences V2 not listed there, it probably on your other account, maybe different email address. If you have details on your purchase or anything that can refer to it. You should raise a support ticket using the link below. Use "Ask a question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant