Humble Bundle Fences 4 reactivation

from Stardock Forums

Hello,

I recently purchased a permanent key for Fences 4 through a Humble Bundle and successfully activated it on my computer. However, after reinstalling Windows due to an unrelated issue, I'm unable to reactivate the software on the same machine. The error message states, "Email address is not valid for the product key." I've attempted to use all my email addresses, but none have worked.

Does anyone have any idea how to reactivate my purchase?

Thank you!

accounts and activation help
1,828 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Do you see if Fences 4 included in your product account page? https://store.stardock.com/myaccount/products. If not, Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Great to know.

Thank you,

Basj,
Stardock Community Assistant