Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to clarify, which power buttons you're referring to? Please elaborate on your issue please. Also, need your Windows 10,11 full version number. Use Winver.exe

Thanks
Basj,
Stardock Community Assistant.

Offworld Trading Company
Reply #3 from Stardock Forums Top

What do you mean? When you click on the shutdown button, it don't shut down your system? Please elaborate the issue.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Windows 11

When I click on any of the power buttons, restart, shutdown, for example, nothing happens.

I need to select the Windows menu to get to the original power buttons to restart my PC

Reply #5 from Stardock Forums Top

Okay, great, that clarify things a bit. To make sure you install Start11 properly, First, try this. Uninstall Start11, reboot immediately, re-download Start11, install it, reboot again immediately after the installation finished. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

Reply #8 from Stardock Forums Top

I am hoping someone can help me with this. So, after installing the latest versions of Start11v2 I start having issues with intermittent crashes of Windows Explorer, but these crashes don't provide any dumps, the shell just freezes then dies, the Windows taskbar goes away and then reloads and everything appears to be okay, except Explorer with start to increasingly crash until I reboot. If I uninstall Start11v2, the issues still persist; however, if I do a complete reinstall of Windows 11 everything works flawlessly until I reinstall Start11v2. Currently I have been running on a new clean install of Windows 11 for over 2 weeks and everything has been working great without a single crash. I create a restore point and made a bit for bit copy of my OS volume with Acronis True Image 2024 and then installed Start11v2 and immediately I started getting the crashes. I uninstalled Start11v2 and the crashes still occurs. So I used my restore point and everything appears to be working again which is great, but what on earth could be causing this? I even verified the installer because it looked like maybe the installer was corrupted, but nope the installer looks fine and if I install it on my wife's computer Start11v2 works fine, it just has an issue on my ASUS Strix X570 Board with an AMD 3900X and Corsair Dominator RAM on a Western Digital Black 750SE NVME drive. I have been having an issue with Start v2 since it came out and Start11 works fine. So, what is the difference between the two versions that could possibly cause this and is there a way to capture a crash without running a debugger?

Reply #9 from Stardock Forums Top

Quoting Kable717, reply 8

I am hoping someone can help me with this. So, after installing the latest versions of Start11v2 I start having issues with intermittent crashes of Windows Explorer, but these crashes don't provide any dumps, the shell just freezes then dies, the Windows taskbar goes away and then reloads and everything appears to be okay, except Explorer with start to increasingly crash until I reboot. If I uninstall Start11v2, the issues still persist; however, if I do a complete reinstall of Windows 11 everything works flawlessly until I reinstall Start11v2. Currently I have been running on a new clean install of Windows 11 for over 2 weeks and everything has been working great without a single crash. I create a restore point and made a bit for bit copy of my OS volume with Acronis True Image 2024 and then installed Start11v2 and immediately I started getting the crashes. I uninstalled Start11v2 and the crashes still occurs. So I used my restore point and everything appears to be working again which is great, but what on earth could be causing this? I even verified the installer because it looked like maybe the installer was corrupted, but nope the installer looks fine and if I install it on my wife's computer Start11v2 works fine, it just has an issue on my ASUS Strix X570 Board with an AMD 3900X and Corsair Dominator RAM on a Western Digital Black 750SE NVME drive. I have been having an issue with Start v2 since it came out and Start11 works fine. So, what is the difference between the two versions that could possibly cause this and is there a way to capture a crash without running a debugger?
End of Kable717's quote

Hello,
Sorry to hear you are having issues. But, it is best for you to start your own thread so we don't confused OP thread.

Thank you.
Basj,
Stardock Community Assistant.

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