Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. You on Windows 10 or 11? Also, need its full version numbers. Please use Winver.exe
  2. Start11 v2 full version number please.

Thank you.
Basj,
Stardock Community Assistant.

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Hi adoraku,

I've logged this internally so we can take a look.

Internal Ref: ODNT-8089

Thank you much for the feedback. 

Adam McGuinness
Stardock Customer Support Specialist

Reply #5 from Stardock Forums Top

Hello.

 

First of all, thank you for your response.

What do you mean by in-house records?

Are you saying that there is no solution to this problem at the moment?

Reply #6 from Stardock Forums Top

Logged internally mean that the issue can reproduce in our side. And, Support log it, so that Dev will have to look at the issue and try to resolved the issue. Hopefully it will be resolved in the next upgrade version.

As a note, this appear on Japanese and Chinese Simplified Windows display language. And, it does not appear on English Windows Display language.

Thank you,

Basj,
Stardock Community Assistant

Reply #7 from Stardock Forums Top

Thanks for your thoughtful response.

I understood what you meant by internal records.

 

I am very happy with the start11 features.

 

Is there any way to solve this problem by downgrading the version or something?

Reply #8 from Stardock Forums Top

I tested on older version and the issue was also there. So I believe, it is no point to revert to older version. What you can do is to wait for newer version with this issue resolved. Or, you can, temporary, disable Start11 search and use default Windows 10 search.

Thank you,

Basj,
Stardock Community Assistant

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Reply #9 from Stardock Forums Top

Understood.

Thanks for going to the trouble of testing on an older version.

I will wait for the bug to be fixed while using the default search.

Thank you very much.