paid for software twice doesn't show up anywhere

I paid for stardock specifically start 11 and did it twice.it doesn't show up anywhere on my computer a new PC with windows 11

1,972 views 3 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. But, I am not sure, did you get an email notification or get to your account product download page, downloaded Start11v2 installer and installed the software?

Thank you.
Basj,
Stardock Community Assistant.

Reply #3 Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "product not receive" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant